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FAQ’s
Frequently Asked Questions on Our Disability Services in Melbourne

Yes. Our team at OxCare guides with resume writing, interview preparation, and confidence-building to increase your chances of securing meaningful employment.

We help participants enrol in courses, access learning resources, and build study skills, while also supporting adjustments to promote successful learning outcomes.

High-intensity supports are for participants requiring complex care such as tracheostomy management, bowel care, PEG feeding, seizure management, or complex mobility transfers.

Only trained and qualified support workers at OxCare with specialist skills deliver high-intensity supports, ensuring safety and compliance with NDIS standards.

This service supports participants during major life changes, such as moving home, starting school, entering the workforce, or transitioning to aged care.

Yes. We provide short- and long-term planning, mentoring, and support to build skills that prepare you for new opportunities.

Daily personal activities include everyday tasks like showering, dressing, and grooming, while high-intensity care involves complex medical or behavioural supports.

Yes. Depending on your NDIS plan, we can provide overnight support for Melbourne participants who require assistance.

This service helps participants in shared homes with cooking, cleaning, and personal care while promoting cooperation, independence, and social skills.

Absolutely. Tasks may include cleaning, laundry, meal preparation, gardening, or shopping, depending on your goals and plan funding.

Our support workers prioritise privacy, respect, and choice while assisting, ensuring participants remain in control of their routines.

It covers supports that help participants engage in community activities such as volunteering, sports, arts, cultural events, or social groups.

Yes. Activities are participant-led, meaning you decide what you’d like to explore, and we provide the necessary support.

These are structured programs where participants engage in recreational, skill-building, or social activities in group settings, fostering connection and learning.

Yes. Many activities include skill development, such as cooking, budgeting, communication, and teamwork.

We provide hands-on training in areas like cooking, cleaning, managing money, using transport, and social communication to build confidence.

Both options are available. Programs are tailored to suit your preferred learning style and pace.

This service focuses on creative, goal-driven opportunities such as volunteering, workshops, digital learning, or arts to expand community engagement.

Yes. Many programs help participants gain transferable skills that improve future job or study opportunities.

It refers to support with everyday routines like personal care, meal preparation, and mobility to maintain independence at home and in the community.

We assess individual needs and preferences, then personalise the level of assistance to encourage independence wherever possible.

Yes. Our staff at OxCare receive comprehensive training in disability support, high-intensity care, and NDIS compliance to deliver safe, effective services.

We provide flexible scheduling, including daytime, evenings, weekends, and overnight support, depending on participant requirements and funding.

Simply discuss your goals with your NDIS planner or support coordinator. If funded, you can choose OxCare as your provider, and we’ll organise the services.